NARAYANI JEWELLERS INTERNATIONAL SHIPPING POLICY
TERMS AND CONDITIONS
- All payments towards the purchase of the products need to be paid in USD only, to our account. Details of the bank account will be shared after the product is confirmed.
2. Payment is to be made through an international wire transfer.
3. We Offer:
For Single Billing Transactions Above INR 10 Lacs:
FREE SHIPPING
0% GST
Extra 3% Discount
For Transactions Between INR 5 Lacs and INR 10 Lacs:
0% GST
Shipping Charge: INR 25,000/-
For Transactions Below INR 5 Lacs:
Shipping Charge: INR 25,000/-
4. US Customs and Import Duty must be borne by customers only.
5. Mandatory Documents
ID Proof (TAX ID)
Delivery Address
Payment Confirmation Receipt
Email Confirmation
6. It takes 48 – 72 hours to reflect your payment status in our account, post the confirmation from the bank, The process of shipping will start. The shipping time post the customs clearance will be between 12-15 working days.
7. SHIPPING
The customer has to bear the shipping & handling charges plus any duty as applicable at the destination.
International Shipping Partner – UPS (United Parcel Service )
We share the Track Order with you to track your order. Please share the right email id while placing the order.
The delivery time varies based on the destination. However, it takes 12-15 working days and we keep you informed about the estimated time for delivery.
exports@ngopl.com or call us at +91 9666011112 from 10:30 am to 7:00 pm IST.
8. INSURANCE: All products will be fully insured by us until they reach you, so your purchase is 100% safe.
9. CUSTOM DUTY
All shipments of Jewellery exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorized officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: “Please do not accept if the package is received in Open / Tampered condition”. You will find the package sealed with a label saying “Opened for Customs”.
10. RETURN OR EXCHANGE ON EXPORTS?
Currently, we do not accept any returns or exchanges of our products in case of international orders.
